![]() Ward received her Bachelor of Science degree in Mechanical Engineering and Material Science from Duke University and her MBA degree from Duke University’s Fuqua School of Business. Ward led several brands and categories, including Pampers, Tampax, Clairol Herbal Essences and a number of other well-established, global beauty and home brands. Ward also spent more than a decade with Procter & Gamble, first as a process engineer and then transitioning to strategy and brand management. Ward served as Assistant Vice President for the Coca-Cola Company, where she was responsible for implementing business development strategies and programs to build market share with consumers across all major Coca-Cola brands. ![]() Ward served as President and Chief Operating Officer, Ebony, Jet & Fashion Fair Cosmetics at Johnson Publishing Company. She was the first non-founder CEO of Thymes and successfully managed the transition and merger. Ward served as CEO of Thymes from 2012 to 2016 when it merged with DPM Fragrance to become CURiO Brands. Ward currently serves as Chief Executive Officer and Board Member at CURiO Brands, a consumer products company that manufactures and sells personal care and home fragrance products. Founded in 2001 +1 (877) 469-1940 Minneapolis, Minnesota /curio-brands /curiobrands /thecuriobrands Employees Technologies Alumni Job Postings CURiO Brands information CURiO is a designer and marketer of luxury branded fragrance across the home fragrance and bath & body categories. Each hotel is hand-picked for its distinct character and personality, appealing to passionate travelers seeking local discovery. Minneapolis also has a reputation for being a progressive, diverse city with a strong sense of community and social responsibility.Ms. Curio is a collection of independent, remarkable hotels whose only unifying characteristic is their glorious individuality. There are many parks and outdoor spaces, making it an excellent place for people who enjoy the outdoors. The city is also a cultural hub with a thriving arts and music scene. Minneapolis, MN, is known as the "City of Lakes," thanks to its proximity to 22 surrounding lakes. (previously DPM Fragrance) -Responsible for developing, implementing, and managing core strategies to grow the Capri Blue brand. Why someone should work in Minneapolis, MN: Similar Occupations / Job Titles that would be a great fit for this role: Experience in the specialty gift, department store, or prestige/chain beauty distribution channels (preferred) ![]() One year work experience in a sales support role Communicate issues, retail customer and consumer comments, and trends to Sr Customer Experience Specialist, Customer Experience Manager, or appropriate personnelĮducation Requirements Credential Category: Assist digital marketing team with projects as needed Connect and collaborate with all CURiO team members Enforce sales policies, such as order minimums, tax ID collection, and payment management Investigate and process order discrepancies, including exchanges, returns, and credits Collaborate with other departments to solve issues with accounts and sales orders Coordinate and process incoming customer orders accurately and promptly Maintain accurate customer accounts for sales reps, wholesale, and retail customers Respond to inquiries and questions from customers via phone, mail, or email Assist customers and sales representatives with product and account information Ability to work independently and as part of a team Ability to multitask effectively in a fast-paced environment Professional and pleasant phone demeanor Strong communication and interpersonal skills In this role, you will work with customers and team members in a virtual environment, providing essential support for customer satisfaction. You will have the opportunity to be a part of a team that values and encourages creativity, innovation, and collaboration. Why you should apply for this position today:ĬURiO is a growing company with a welcoming, friendly culture. The position has the potential for permanent conversion, pending an evaluation of the right candidate. The selected candidate will work 40 hours per week for a temporary period. The company is seeking a Seasonal Customer Experience Specialist who can assist the company's wholesale, retail/e-commerce customers and sales representatives by providing product and account information, order entry, and problem-solving while ensuring customer satisfaction. CURiO is a company that helps consumers improve life experiences through fragrance. CURiO Brands Jan 2016 - Present7 years 5 months (previously DPM Fragrance) -Responsible for developing, implementing, and managing core strategies to grow the Capri Blue brand -Strategically.
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